Privacy Policy
Privacy Policy for BlastBoy
Last updated: 02/10/2025
Welcome to BlastBoy (“we,” “us,” “our”). We value your privacy. This Privacy Policy explains how we collect, use, disclose, and manage your personal information when you access or use our website blastboy.com.au (the “Site”) or engage with our services.
By using our Site or providing us with your personal information, you consent to the collection, use, disclosure, and storage practices described in this Privacy Policy.
1. What kinds of personal information we collect
We may collect the following categories of personal information:
Category | Examples | When / How Collected |
---|---|---|
Identity & contact information | Name, email address, phone number, postal address | When you request a quote, contact us, fill out forms, or subscribe to communications |
Service-related information | Details about your property, cleaning needs, service address, scheduling preferences | When you fill out a service request form or engage our services |
Usage & technical data | IP address, browser type, device type, pages visited, referrer URL, timestamps, cookies and analytics data | Automatically when you browse the Site or interact with it |
Communications data | Content of your correspondence with us (e.g. via email, contact forms) | When you contact us or we contact you |
Marketing & preferences | Preferences for receiving marketing, promotional interests | When you opt-in or engage with marketing communications |
Privacy Policy for BlastBoy Continued:
We do not collect sensitive personal information (e.g. racial or ethnic origin, health, religion) unless you explicitly provide it, and only then if necessary and with your consent.
2. How we collect personal information
We collect personal information via:
Direct interactions — when you fill out contact / quote / service forms, subscribe to newsletters, or communicate with us.
Automated technologies — such as cookies, web beacons, log files, analytics tools (e.g. Google Analytics).
Third-party sources — where permitted or required (e.g. public directories, social media platforms).
We may also combine information from different sources to improve our understanding and service.
3. Use of personal information
We use your personal information for the following purposes:
To provide, operate, maintain, and improve our services and Site.
To respond to your requests and inquiries (e.g. quotes, bookings, customer support).
To communicate with you — including confirmations, updates, or notices regarding our services.
To send marketing and promotional materials (where you have consented) and manage your preferences.
For analytics, site usage, and internal research to improve user experience.
To detect, prevent, and address security, fraud, or other malicious activity.
To comply with legal obligations or requirements (e.g. for tax, regulation, or law enforcement).
4. Disclosure and sharing of personal information
We may disclose your personal information to:
Service providers, contractors, and partners who assist us in operating our business (e.g. IT, hosting, analytics, mailing, marketing, payment processing).
Legal and regulatory authorities, when required by law or to protect rights, safety, or property.
Affiliates or successor entities, in the event of a merger, sale, restructuring, or acquisition.
Third parties with your consent (for example, if you choose to share your information with a partner or referral).
We will require service providers and third parties to maintain confidentiality and security of personal information and use it only for permitted purposes.
5. Cookies and tracking technologies
We use cookies, web beacons, analytics tools, and similar technologies to collect usage and technical data about your interaction with the Site.
Cookies may be “session” (deleted when you close your browser) or “persistent” (remain until expiry or deletion).
You can manage or block cookies through your browser settings. However, disabling cookies may affect the functionality of the Site.
We may allow third-party analytics or advertising services (such as Google Analytics, Facebook Pixel) which may set cookies or similar technologies. These third parties have their own privacy policies.
6. Data security
We implement reasonable technical, physical, and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Access to personal information is restricted to those employees, contractors, or agents who need access to carry out their duties.
Notwithstanding our efforts, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
7. Data retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. After that, we securely delete or anonymize it.
8. Your rights and choices
Depending on your jurisdiction, you may have rights regarding your personal information. These may include:
The right to access, correct, update, or delete personal information we hold about you.
The right to withdraw consent (to the extent applicable).
The right to object to or restrict certain processing.
The right to data portability (i.e. request a copy of your data in a usable format).
The right to lodge a complaint with a supervisory authority.
If you wish to exercise any of these rights, please contact us (see “Contact Us” below).
You may also opt out of marketing communications by following the unsubscribe links in emails or by contacting us.
9. International or cross-border transfers
If we transfer your personal information to recipients in other countries (for example, to service providers or cloud servers), we will ensure appropriate measures are in place (e.g. standard contractual clauses, privacy safeguards) to maintain protection of your information consistent with this Privacy Policy and applicable law.
10. Children’s privacy
Our Site and services are not directed to children under the age of 13 (or the applicable age in your jurisdiction). We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us so we can delete it.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated version on the Site with a “last updated” date. When changes are material, we may provide additional notice (e.g. via email). Your continued use of the Site after changes constitutes acceptance of the revised policy.
12. Contact Us
If you have questions, concerns, or want to exercise your rights, you can contact us:
BlastBoy
Email: hello@blastboy.com.au
Phone: 0499 766 600
Website: blastboy.com.au
